How Our Policy Covers Indonesia Accounts
Clear privacy rules help you decide what to share before you open an account. We collect the data needed to create your login, maintain your wallet, record DANA, OVO, GoPay and QRIS transactions, respond to support requests, and meet security checks that apply where local law
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permits. We do not sell your personal data. When you upload an account name, phone number, email address, payment receipt, or device signal, we use it to confirm access, detect duplicate wallet activity, and keep a clear audit trail for deposits and withdrawals. Policy requests are
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handled by our privacy desk daily from 09:00 to 01:00 WIB through live chat or [email protected]. If a rule changes for Indonesia, we update this page and show the new date in your Account > Privacy area before the change affects your data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.